About The Arcade
Who we are
The Arcade is one of the most recognised wood-burning stove and range cooker retailers in the UK, and have won numerous awards from manufacturers in recognition for our sales achievements.
Our three showrooms located throughout South West Wales display the leading brands of wood-burning, multi-fuel, gas and electric Stoves and Fires, Range cookers and Fire Surrounds. We are authorised retailers of all leading brands of stoves, fires, fireplaces and range cookers and buy directly from the manufacturers. Manufacturers have selected us as their authorised retailer as we offer a comprehensive pre-sales and after-sales service and are committed to displaying their range of products as well as having technical knowledge on the products. We are a highly experienced retailer with a comprehensive knowledge on wood-burning and coal burning appliance installation requirements and regulations.
We are a well established Company that has experience of dealing with customers in both the showroom environment, face to face, and over the telephone. Our friendly and professional manner, together with our product knowledge is respected within our industry.
80% of our Customers come to us through recommendation from other Satisfied Customers
In 2007, The Arcade launched it’s first e-commerce site ‘ Woodburner Warehouse’. Woodburner Warehouse has become one of the most successful and most trusted online retailers selling thousands of stoves online every year. In 2010 we subsequently launched an additional website Woodburner-Spares.
In 2014 we were appointed as the distributor for Poujoulat flue and chimney systems for Wales & West. Poujoulat is Europe's number 1 manufacturer in the industry and is a brand recognised for quality. As a stockist of the Poujoulat flues and chimneys we carry large quanities of flues and fitting components. We supply trade installers, architects and designers as well as end users and will work with you to design a suitable flue system for your heating appliance.
What we offer
We try and keep it nice and simple. We simply want to offer our customers a good deal on a quality product while at the same time offering the level of service they would expect from a Local Company.
We have three large showrooms as well as numerous internet sites and we treat our online customers the same as we would our local customers.
We offer our customers a selection of quality heating & cooking appliances, chimney flues & chimney systems, spares, quality cookware and beautiful home accessories.
We regularly hold open days throughout the year in our retail outlets as well as cooking appliance demonstrations.
We know that the products that we sell on The Arcade website are quality products that have been tried and tested. We understand that customers require a Selection of products to choose from, competitive prices and a fast turn-around. We try incredibly hard to ensure that this is the case, and are increasing stock numbers of products at our showrooms and warehouse continuously.
The Arcade (Llandysul) Ltd
VAT NO: 736 6703 17
Registered in Cardiff No.3793497